2Shay Helps Customers Get the Service They Deserve

There is customer service, and there is good customer service. Both are the same, but not quite, since a wealth of difference separates the two. Customer service can be described as so-so. Good customer service, on the other hand, is identified by the following:


Patience on the part of agents


Customers call customer care hotlines for a number of reasons. But there are times when particular information escapes them or their frustration because a botched service gets the better of them. Hence, they take this out on the person at the other end of the line. Agents should be understanding and patiently listen to customers as they vent.




Some customers talk a mile a minute, expecting agents to absorb everything in one go. Being attentive means getting the gist of what the customer is trying to say and not having to ask the caller to repeat every bit of information he just spewed.


Clear communication skills


Agents should choose the words they’ll use when speaking to a customer wisely. It’s important to address the concerns of customers as soon as possible and avoid unintentionally offending callers through the use of wrong words.


Product knowledge


Customers expect the agent to know everything, so agents must, to the best of their capacities, be able to provide whatever the customers need. An agent doesn’t need to transfer the call to a different department “that will be better equipped to answer” the customer if he has sufficient product knowledge.


Emotional intelligence


Agents are expected to display high emotional intelligence when dealing with customers. They should be able to recognize how their moods can have a bearing on how they deal their clients. They should be able to control themselves to avoid disruptive consequences, as well as think before they do something they’ll regret later on. They should be able to empathize with customers, to feel and understand the cause of customers’ frustration or ire.


Why, though, are these being discussed? Well, many customers have the unfortunate experience of coming face-to-face with customer care agents who are anything but the above-mentioned. More often than not, customers get subjected to rudeness, and if you’re a customer who’s spent minutes on the line trying to get a hold of a human agent, being treated rudely can be frustrating. While that should never be the case, it’s something that can’t be helped. Until now, no one can seem to find the reasons why customers end up at their wits’ end after a customer care call.


Now, Canada’s 2Shay expects to turn things around for customers by being the first consumer-centered community that aims to help people get fast and effective customer care support. 2Shay has reviews of over 50 companies operating in Canada, and these reviews feature everything a customer needs to know about a particular business.


Starbucks, Virgin Mobile, Instagram, Lululemon, and Canadian Freightways are just some of the companies reviewed by 2Shay. They have provided ratings after a careful assessment of the knowledge, professionalism, response time, and helpfulness of customer care agents, as well as the overall satisfaction of customers. The information helps other customers to have a feel of what they should expect from the customer care service of the companies.


In a nutshell, 2Shay’s goal is to help customers get the right information they need when they need it and get the service they deserve.

Several Things You Have to Know About Promotional Products

Giving freebies or promotional products is a proven, effective marketing strategy to promote awareness for a certain brand or product. Considering the increasing number of brands and businesses aiming to establish themselves in the market these days, thinking out of the box is definitely essential to be able to attract the attention of your target audience. The following are several important things you have to know about promo items and how they can be used to a business’ full advantage:

Utilizing the services of a company that is well known in the promotional merchandising sector can help you study the present trends in the market and assess the current state of competition among brands and companies. They can give you sound advice regarding which promo merchandise will be greatly suitable for your target market depending on their particular characteristics, demands, and interests. The company can also help you put more value on your promotional products so they can be more useful not only to your target market but also in your advertising campaign on the whole.

Practical and useful items like umbrellas, bags, desk clocks, writing instruments, flash disks, and desk calendars are items commonly given as promotional loots. Wearable stuff such as hats and shirts, ribbon and badges, as well as food, is frequently used as giveaway, too. However, you need to keep in mind that the item you’ll give to your clients should be something they wouldn’t hold back from using. For instance, if your business is related to the coffee industry, why not give away travel mugs or tumblers that clients can use for some serious caffeine fixing? If you check out these IBEX tumbler reviews, you’ll see that the tumblers are able to hold 30 oz. of steaming coffee, and with a protective lid on it, clients can take their coffee anywhere they go. It’s made of stainless steel, so it’s long-lasting. In addition, you never have to worry about BPA contamination since the tumbler is BPA-free.

Promo items can help in boosting your business’ popularity. As different studies prove, a brand’s increased popularity to a selected market can be attributed to the company’s giving away of freebies. The image or market reputation of the brand or company can also be significantly improved through various promo giveaways. This can help as a reinforcement promotional strategy to promote existing products and business solutions. In addition, it is also considered as a proven, effective method when it comes to introducing a new business solution or product in the market. Even sales lead generation can also be positively affected by this strategy.

Many companies and businesses spend lots of money on their freebies or promotional products. While you can see a lot of possible giveaway items in the market, always aim to be cautious and practical on your decision-making. Asking advice from a reliable company in the promotional merchandise industry can help you increase the effectiveness of your marketing campaign and make the most out of your business resources at the same time.

Factors to Consider When Buying a Massage Chair

Are you in the process of shopping for a massage chair? Well, you are about to make a major investment so may as well do your best to make it right. Unlike buying groceries and clothes, it can be such a challenge to look for the right model of a massage chair. But reading reviews like those found in http://www.massagechairland.com/best-handheld-massager-reviews-guide/ will surely help you make the right purchasing decision.


Below are some of the factors you need to consider when buying a massage chair:




The quality of the massage chair is not determined through its price. Hence, it does not mean that a more expensive brand will always be better than its cheaper counterpart. You can always scout for a brand that is more affordable but still offers the best quality. Although you might sacrifice some features of the product, it doesn’t mean that the more affordable type can’t offer you the relaxing and invigorating experience that you have always longed for. In fact, there are massage chairs that are only sold for $500 to $1,000. This is still a less expensive option than spending a hundred dollar in spa parlors all the time. There are even big online stores that offer these products with big discount offers. This is especially true during Christmas season and Black Friday.




Be mindful about the chair’s brand. Companies who have invested in the quality of their products will do everything to satisfy their clients. Hence, they will work hard to sustain the high quality of their products and retain the good reputation that they have earned over the years. Some of these brands include Osaki, Inada, Panasonic and Human Touch iJoy. When it comes to massage chairs, Japanese manufacturers lead the industry for some time now and the rest are still catching up. Most of all, reputable companies offer good customer service.


Model Date


When it comes to design and technology, the latest model brands will always take the lead. It works similarly with gadgets and cell phones. The most current models are equipped with the latest features in massage chairs as well. So, if shopping online, check out their release dates too.




There can be so many features that you can choose from but only narrow down your selections to those that you need most. Obviously, you wouldn’t want to spend on features that you don’t intend to use at all. So, read through the chair’s features and omit those brands that have unnecessary add-ons so you can save on their price as well.


The features you need to look for include massage coverage, acupoint detection system, massage styles, heat and vibration, materials and designs, zero gravity, music, recliner, memory foam, cup holder and remote control. There might also be new features that are now out in the market which you might also want to be added to your massage chairs.


Lastly, always buy the chair that is within your allotted budget. It is good to long for a relaxing massage anytime you want to but not to the extent of overspending

Five Features of a Good Water Softener to Consider When Purchasing

Water contaminants from tap water can cause diseases. The best way to avoid this is through using a water softener. Protect your family’s health and buy your own water softener. Here is some good buying guide to help you choose the best device in the market. How much percentage of contaminants does it clear? One of the most important questions to answer when searching for a water softener is the percentage of contaminants that the device can remove.

A hundred percent clean water is possible yet it is far-fetched. It will take rigorous processes to eradicate every minuscule of microorganism and contaminants in the water. Thus, a good water softener is most likely to remove around 95 percent and above of water contaminants when in use. Water softener devices which only clears below 94 percent of contaminants is still a good one, however, the contaminants left on the water can still cause digestive problems. What is the size of the device’s tubing? A water softener’s tubing has a great effect on how much the device can eradicate the contaminants.

Larger tubing means more water can flow from the storage tank down to the filters. Hence, such device can clean a higher percentage of contaminants, which means is much safer to drink. If you want to have a larger stock of clean water in your home, choose a water softener with larger tubing rather than ones with leaner and smaller circumference. Does it increase the level of magnesium and calcium in your water? Magnesium and calcium are primary natural components of water. However, the level natural level of these substances on your water decreases with the presence of water contaminants. One advantage of using a water softener is also to improve the magnesium and calcium levels in your tap water. There are brands of these devices that increase calcium and magnesium into a normal percentage to make your drink healthier. You have to watch out for these brands of water softener and consider enlisting it on your choices. Does it have a warning system?

Once a water softener’s filters have collected too many contaminants it can damage the device or affect the next batch of water that will pass through in the filter. Now, to avoid your water from getting more contaminants, a warning system is installed to tell you if the UV filters require cleaning. The machine usually produces a beeping sound to warn you, thus, make sure to get one with an audible volume to prevent yourself from missing the warning. Does it affect the water’s taste? Plastics and other types of metals can affect the taste of water. These kinds of materials make your water taste metallic and it can contaminate the drink when stored. You have to avoid such types of metals when buying a water softener. Only choose that are made from stainless steel to prevent adding a metallic taste on the water. Moreover, you can find a water softener with an installed system that can make your water taste like an alkaline.


Be the Man! Know the Best-Selling Credit Card Wallet for Men This 2017

These days, more people prefer using a credit card rather than carrying wads of money. It does not attract attention from thieves, unlike bringing a huge of amount of money that is bulging in your pockets and totally signals them to rob you. Really, it is very obvious. Likewise, credit cards are convenient to use especially if you run out of cash or planning to buy something that requires lots of money. For these reasons, it is no surprise why many opt to carry credit cards instead of cash, particularly men.

Your credit card now becomes your portable source of cash. Thus, you have to take care of it. Do not simply place it in your pocket with no protection or cram it into your bag along with your other things, or else you might damage your credit card. You need to learn how to organize your credit card by using the right wallet. Credit card wallet production has been increasing for these past years. That is a result of a cashless industry. You can find various styles, brands and prices of credit card wallets in the market today wherein all of it is designed to fit your lifestyle and help you organize your credit cards. Take a peek on the best credit card wallet for men this year. Here are short listings of high-quality credit card wallet with details.

  1. Jack Spade Credit Card Holder

If you are looking for the classic leather credit card holder, the Jack Spade brand is the best for you. This credit card wallet has two expandable card slots with internal currency pocket. Moreover, the texture of this card holder makes it easier for your card to slide in and pull out.

  1. Lacoste Men Credit Card Holder

This stylish and unique credit card wallet from Lacoste is one of the best-selling products. The quality of the material is high and the wallet has 6 storage slots to let you carry more credit cards or cash.

  1. TUMI Card Case

Here is another product from one of the leading manufacturers of wallets with efficient lock-technology. The TUMI card case features a one of a kind lock system to secure your ID and credit cards. It has three card pockets, an ID slot, and a cash pocket.

  1. Fossil Card Case

For individuals looking for an easy access wallet with ID slot, this product is definitely the one. The Fossil card case has a large cash compartment to allow you bring more money. Plus, it has three card slots for your credit card.

  1. FRYE Antique Card Holder

Are you searching for a card holder with high-quality leather and has durability? The FRYE Antique credit card wallet for men has it all. This card holder comes in different colors so you can choose what suits your preference. The best thing about this card holder is its reasonable price which you should not ignore. Men, be in style and learn to organize. Get one and learn more of these credit card holders and wallet right here at Wallet Island.com.

Rolling Laptop Bag Details

Many people around the world consider laptops as important parts of their daily lives. That is due to the reality that students and professionals need them to accomplish their tasks. They use laptops to create documents as well as edit and store such. Apart from such, laptops are also used for searching information on the internet. They can also use such products for their presentations, as well as during meetings. With such in regard, they usually carry their laptops wherever they go. Since such products are very fragile, manufacturers have developed products that can be used to carry laptops in a convenient and safe manner. Generally, they are called laptop bags or cases.

At the present time, people can already find a lot of styles and designs in the market. People can buy laptop bags that can be carried by hand. Thus, they are called laptop briefcases or handbags. People can also find shoulder and backpack laptop bags. Such products have been popular for several years. However, many users have been troubled by the fact that they have experienced back pains due to the heavy weight of the item and the laptop altogether. With such in regard, the other type of laptop bag called rolling or wheeled laptop bag has made a great entry to the laptop bag market or industry. The popularity of rolling laptop bags tremendously increased not just because of the elimination of back pain but also because of the convenience that people experience when they use such.

However, as the product became popular, many manufacturers have started developing their own brands. Thus, people can be confused when they start looking for a perfect rolling laptop bag. Taking such into consideration, people should know the important features or parts of the product that they need to look into when shopping for one. As similar to any other laptop bags, people should always prioritize the ability of the bag to protect the laptop that is to be carried. Laptop protection can be best achieved if the type of fabric material used is durable. As recommended by many experts, rolling laptop bags made with industrial fabric materials like ballistic or Cordura nylon are the best. That is because the material is also light in weight. Rolling laptop bags made with top-grain also offer great protection but are heavy. Same goes with aluminum- and polycarbonate-made rolling laptop bags.

In order to increase the protective capabilities of the rolling laptop bags, people should also look into the laptop stability features of the product. Such are parts like straps and sleeves that will hold the laptop in place while such is being carried or traveled around. Likewise, the wheels are also very important features that people should look into. Metal wheels are highly recommended since such are very sturdy. However, it is also worth considering if the wheel has a rubber surrounding it. Such can ensure that the bag will not roll away when not being held. Nevertheless, the presences of locks on the wheels can also serve such purpose. On another note, people who want to purchase quality ones can find the best rolling laptop bags at laptopbagzone.com.


Fun and Lovely Short Hairstyles for Women

A short hairstyle is a classic staple surviving trends through the years. Styles like the classic bob as well as in-trend short hairstyles always have something to offer to any face shape. Many women will agree that short hairstyles for women are more efficient since time and money spent on styling hair is lessened. Moreover, these hairstyles characterize the younger, fresher, and more confident woman.

Short hairstyles for women, however, can also be challenging if you have yet to try it. Especially for women who have grown out their hair for so many years, it can be difficult to let go and try something new. If you are leaning towards trying a short and sexy new do, here are two hairstyles you can try. First, though, you need to find the best makeup mirrors so you can style your hair like a pro even in the comfort of home.

The Soft Pixie

The overall finish is a gentle take on the fierce pixie cut seen all over these days. Depending on your skin color a ginger shade is recommended. If you are already sporting the pixie cut, below are the steps to achieving the look.

  1. Dampen hair before the styling. Use a light thermal protectant or a leave-on cream.
  2. Blow-dry the hair using an appropriately sized paddle brush for your hair. A technique is confusing your hair by blow drying in different directions throughout the sections. This results in a low volume look.
  3. Sweep your hair to one side; try both sides to see which is more flattering. Once you are satisfied, deconstruct gently using your fingertips. This makes the look more natural and soft.
  4. Finish the look with a lightweight hairspray.

This short hairstyle for women is ideal for round, oval and heart-shaped faces.

The Easy Updo

This is probably one of the frustrations of women who have short hair, the up do. Most women with short hair think that a truck load of bobby pins is needed to sport an up do. If you are craving for the bare neck effect here are some simple steps for the easy up do.

  1. Dampen dry hair using a leave-on treatment. This makes the hair easy to maneuver.
  2. Using a fine comb make a deep side parting. You need to divide the hair into three sections: left, right and back.
  3. Start with the right said, take your brush and brush out the section until tangle free. Gather this section into a loose ponytail using a rubber band then twist the entire length of the section down and around the base of the ponytail. This forms the knot, using some bobby pins, secure the knot.
  4. Now the left side, again brushing out all tangles then start twisting the length of the section upwards close to the scalp. The goal is to create a pin curl shape, tuck the ends and secure with bobby pins.
  5. It’s time for the back section. Same drill, brush the hair downwards until smooth and tangle free resting at the nape. Create a low side ponytail, once done take the length of the section and twist forming several knots. Secure the section with a rubber band.
  6. You can style by back combing the ends and fanning to get the desire volume. It is recommended to take some hair to frame the face.
  7. Complete the hair style by using some lightweight hair spray.

These short hairstyles for women are simple and easy to do especially for women who just started sporting short hairstyles.

How to Get Rid of Back Pain

Back pains can be a huge health problem since it is a common occurrence among adults. There are tons of reasons why a person suffers lower back pain and this includes poor posture, internal injuries, lifting heavy objects and performing rigid or strenuous activities. Needless to say, it can be a very frustrating problem thus a lot of people are resorting to handheld massage or massage chair to ease their pain, like Massage Chair Land. This source can give you more information on different massage devices.

Nevertheless for those who are looking for natural remedies to treat back pain, here are the things you can do to alleviate the pain.

  1. Practice Perfect Posture

In standing and sitting, you need to practice perfect posture in order to treat or even prevent back pain. Do not let your body be bent for a long period. Make sure that you sit straight or you keep a straight back while standing. Sit properly and do not place your body on the edge or corner of the chair.

  1. Yoga for Back Pain

Yoga is an exercise that can do a lot of great wonders. It helps you relax and ease body pain, including any problems in your lower back. There are different poses you can practice that is specially designed to help relieve back pain. You can ask your yoga practitioner to help you with that.

  1. Core Exercises

If your core muscles are weak, it will likely result to back pain thus it is important to keep your core muscles strong in order to properly support your lower spine. You need to perform specific exercises targeting your core muscles. One easy way of doing such is to simply sit upright on your favorite exercise ball.

  1. Ice and Heat

For fast and convenient way of relieving yourself from pain, you can use the ice and pain measure. First, grab an ice or frozen peas and pack it in a towel. Lay the same on the affected area for about 20-30 minutes. Repeat the same procedure several times a day. After the lapse of 48 hours, you can now switch to using the heat method. Simply grab a towel and dip the same in warm water. Wring out excess water and place the towel on the affected area for 20-30 minutes. Repeat the same procedure several times a day.

  1. Do Some Stretching

Stretching your body is an important measure to treat back pain. This comes in very useful for those whose job involves being stuck in front of a computer for the entire day. You have to take regular breaks and do a quick stretching. If you are also in a job involving standing for long hours, stretching or quick exercises will also help relieve or prevent back pain.

So if you are experiencing back pain, take note of all these remedies. Alternatively, you can also use handheld massage devices or give yourself a treat on a massage chair to help alleviate back pain.

Camping Tips You Need to Remember

Camping can be fun but it can be such a headache as well. Its success depends on how you prepared for it. Here are some tips you need to remember once you get to the camp site:

  1. Keeping rain water out

Sometimes, the weather wouldn’t be too cooperative and you end up exposing yourself to the rain out in the wild. That is why you need to prepare well while the sun is up and the ground is still. So, to keep the rain water from pooling underneath your tent, better tuck your ground cloth’s edges under your tent to keep the dripping water on the tent’s rainfly out. You can also invest on a footprint. This is a ground cloth that is designed to fit the tent’s floor, not extending beyond the fly.

  1. In the absence of stakes

Your tent can still stand even without stakes. How? Simply use stuffed sacks by filling sacks with heavy rocks then attach them to the guylines. On the other hand, when camping at the beach, you can use sands instead of rocks. Fill in the sacks with sands then bury them.

  1. Always bring the right size of tent

You can’t be wrong when it comes to the size of the tent. It matters to know if you and your companion will fit inside. The last thing you would want to happen is squeezing yourselves inside the tent just to fit at night. The room must be big enough to make yourself comfortable. If you are going out as a couple, look for the best tents for 2 people. This will be enough to fit two people but not too big to keep you warm and cozy inside.

  1. Packing a tent

When camping is over, it can be such a challenge to pack things up if you don’t know how to be efficient on this part. The mildew that has collected on the tent will make it smelly once packed wet. So, dry your tent first before packing it. If you have skipped the drying part, this doesn’t mean it’s too late to refresh the tent’s odor once again. Simply soak it in the tub that is full of water. There are certain products you can apply to remove the odor. Once done washing the tent, sun-dry it.

5. Travel light

You don’t have to bring everything you can think of when going out to camp. Besides, this activity is a test of your survival outside of your comfortable home. This is especially true if you need to hike very far before you get to your camping site. For your camp, the fly, poles, and footprints will do. Just don’t forget never to bring necessary things too like maintenance meds, food, water and many others.

It pays to ensure your safety during the entire camping activity. Simple things like applying mosquito repellents, wearing a good pair of boots and bringing maps and compass must never be forgotten.


Top Reasons Why Bikers Need to Wear Motorcycle Leather Vests

Are you into motorcycle recently? If yes, have you considered buying leather vests as one of your protective gear whenever you are into some action? Why would you start using a leather vest? Simple, other than being part of your motorcycle wardrobe, its durability will keep you safe when you are riding your motorcycle. Below are the top reasons why you need to buy durable and quality made motorcycle leather vest during motorcycle escapade:


Reason #1: Best protection


There are times that riders may encounter situations that may lead to motorcycle crashes. In the event of a crash, the most common areas affected are the elbows, shoulders, and especially the chest. However, if you wear a leather vest as your protective gear when riding a motorcycle, the commonly experienced impact such as abrasions, burns, and severe scratches, are hard to be experienced due to the safety padding that most motorcycle leather vest has.


Reason #2: It provides you comfort


Several riders would agree that wearing leather vests during motorcycle riding escapade will keep you feeling comfortable while it protects you against the gush of the wind, streak of the sun, the humidity, and from bugs.


Reason #3: Look fashionable on and off the motorcycle


If you think that wearing a leather vest for a motorcycle is something off the rack when it comes to fashion, think again. Leather vest for a motorcycle is not only being used as a gear for motorcycle riders but also being widely used by several non-riders as a fashion item. Some would wear them not only as a part of casual wear, but some of them would use them even in a formal convention on top of their elegant dress. So, if you are too worried enough that you would look like some part of a gang, there are several best motorcycle jacket at topmotorcyclejackets.com that will make you look pretty slick and on fleek. Also, there are several styles on the website that are made simple but can complement your current style. Additionally, if you want something that would look like you have bought a customized motorcycle leather jacket or vest that comes in different colors and styles; you can choose any of them by just visiting the reviews on the website.


Reason #4: It makes you feel complete


Several riders would agree that wearing a leather jacket when riding a motorcycle is not only a traditional staple, but also it gives you the sense of completeness. Also, if you are new to the adventure of riding big bikes, wearing a jacket makes you feel experienced or professional. The motorcycle leather vest or jacket is not a staple jacket that you can ignore not having one. In fact, it is one of the most important gears next to a helmet that can save your life in a critical situation. So, why are having second thoughts on wearing and buying one? With the above-given reasons, wearing motorcycle leather vest must be part of your top list on what are the things to buy.