Kwikset Smartkey Keypad and Lock: Top Malfunction Causes

One of the top smart door locks today is Kwikset Smartkey – innovative and efficient. However, what causes it to malfunction? Read this to find out the top reasons why.

Keeping your loved ones and your valuables safe and secured is every homeowner’s priority; for this reason, installing smart door locks is one of the smartest things to do. However, why problems with smart door locks keep arising? If you have some issue with your Kwikset Smartkey, here are the possible causes why the smart door lock is not working:

Cause #1: Issues with the smart door lock batteries

Most smart door locks are designed with replaceable batteries, and in most cases, these locks use 4xAA batteries. One of the common reasons why a smart door lock would start to malfunction is because of the batteries. The life of the battery is essential to the overall function of the smart lock. Typically, regular 4xAA batteries would last up to a year, if based on 10 entries per day. However, if the batteries would quickly run low, it can affect the lock’s performance.

Here are a few underlying reasons why the smart door lock’s battery would drain quickly:

  • Shorten battery life due to misaligned doors.
  • Temperature change and humidity, causing the door to become ‘warped’, which affects the batteries’ performance.
  • The battery is not connected properly to the terminals.

So, whenever you have problems with your smart door lock, make sure to check the batteries first before going through other troubleshooting procedures. At this post, you’ll get additional details about the smart door lock, specifically details on Kwikset Smartkey Keypad and lock.

Cause #2: Overriding similar door handling process

Another overlooked reason why a smart door lock does not work is because of overriding a similar door handling process. This usually happens when the door handling process has been executed previously. To troubleshoot this, here are a few tips that you may follow:

  • Try to remove the batteries.
  • Then, while reinserting the batteries or the battery pack, you should PRESS and HOLD the Program button.
  • Next, you should release the button by the time the batteries are installed; this will make the LED flash green and red.
  • Finally, you should PRESS the Program button again.

The procedure will cause the latch bolt to extend and retract to check the door’s orientation. If successful, you’ll see a checkmark symbol; however, if it would fail, an “X” pattern will appear.

#3: Door misalignment

The most common reason why a smart door lock won’t work is because of the door misalignment. Misaligned doors may cause resistance during locking and unlocking, thus affecting the entire door lock’s performance. So, if find your door lock resisting when you are locking and or unlocking it, try to check if the door and the door latch are well-aligned. You may call a professional if you have no idea how to fix a smart door lock.

Final Thoughts

Kwikset Smart Keypad and lock is one of the popular smart door locks today, but this lock can experience troubles too. If that happens, try finding the cause of the problem before doing unnecessary troubleshooting.